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About

About

Servicing all Machines, large or small, from $60.00 ex GST

Printer Repair Corp is an Australian owned and operated company, established in 1991 to fill a gap in the market for onsite printer repairs and services. Over the years, Printer Repair Corp has established itself as an industry leader, and the front runner in the provision of excellent customer service. All of the staff at Printer Repair Corp are committed to providing customer care of the highest quality at all stages of your experience with us, right from the moment you place a service call to our friendly office staff, until our skilled technicians arrive to complete your printer repair, service or maintenance.

Our key services are consistently carried out with efficiency and professionalism, and are not limited to printers alone; but also plotters, photocopiers, fax machines, multifunction devices and more. Printer Repair Corp sets themselves apart from the others with a 4-6 hour response time – no waiting on hold with call centres or waiting days for technicians. Early bird callers will have their machine attending to that day, whilst later callers will only have until the next business day until their machines issues have been addressed. Printer Repair Corp is an on road service, therefore; utilizing our services means that there is no inconvenience of having to bring your machine to us for any repair or service issues – our technicians come to you!

Our highly qualified team are amongst the best in their field; all having completed extensive and ongoing training to ensure that they are always up to date with the latest machines and trends to best accommodate you, enabling them to provide outstanding solutions. To assist in providing efficient service, and to minimise the delay of repairs, our technicians arrive equip with common tools and parts to enable them to carry out repairs that you have authorized whilst on site. Additionally, in the event that your machine requires further attention or offsite repairs, we gladly provide (subject to availability) free loaner machines to assist in avoiding any interruption to your business activities.

For further peace of mind, and to go that extra mile for our customers, we offer a 30 day warranty for services completed by Printer Repair Corp. In the unlikely event that an issue persists after we have completed you plotter repairs, we will return to rectify the issue with no further charge for the service call. At Printer Repair Corp we endeavour to provide the best service at the best price, catering to all; from the home office, up to large enterprises and government agencies. Unlike other companies who charge high hourly rates, we charge a flat call out fee for a technician, meaning the cost only waivers should parts be required for your repairs.

The foundation of the relationships that we have with our customers is on a non-contractual basis. This means that there is no obligation to have your repairs conducted by Printer Repair Corp, no monthly payments and no pressure to service your machine at regular intervals due to obligation. Our customers choose us due to our dedication to service, rather than a contractual commitment – we are happy to advise when your machines services will be next required without having the obligation of a contract.

Printer Repair Corp endeavours to exceed customer expectations through all stages of your experience; this is the key factor that sets us apart, and makes us the best choice for your business.

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